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Dock

Over 20 years dedicated to democratizing access to financial services.

About

We’re reshaping the financial landscape to empower society.

Career in Dock

Maximize your potential without borders; create innovative solutions for leading brands.

Press room

Communicating our true impact and commitment to financial inclusion. Access news and official resources.

Solutions

Leverage Brazil's largest portfolio of financial solutions to expand and strengthen your business.

LATAM Solutions

A comprehensive platform to scale your operations with global reach.

Banking

Create your own digital bank and offer payment solutions like Pix.

Cards & Credit

Offer cards with your brand: credit, debit, global, rewards, and more.

Acquiring

End-to-end white-label acquiring solutions to transform your business.

Fraud Prevention

Authentication, detection, and risk prevention throughout your customer journey.

Dock One

A comprehensive platform to scale your operations with global reach.

LATAM Solutions
Digital account Pix Bank slips Voucher and top-up marketplace
Card Processing Brand License Credit Card Private-Label Card Multibenefits Card Global Card Prepaid and Debit Card Payroll-Deductible Card Tokenization
Acquiring as a service
Biometric Authentication Background Check Transactional Anti-Fraud Multichannel Communication
Dock One platform Data Platform
Contact

We are prepared to serve you in the best possible way.

Speak to the salesperson

To get in touch with our sales team, click here and complete the form.

Customer service

For frequently asked questions and customer service, click here.

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Illustration Dock 1 Illustration Dock 2 Illustration Dock 3 Illustration Dock 4 Illustration Dock 5

Nice to meet you
we are Dock!

For over 20 years, our mission has been to democratize access to financial services to drive societal progress. We are leaders in payment and banking technology in Latin America, providing a complete infrastructure for companies to create and offer innovative financial services to their customers.

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We Believe in financial inclusion

We believe that financial inclusion is one of the driving forces of social transformation. With innovative solutions and robust infrastructure, we democratize access to financial services and drive business growth worldwide.

Our goal is to take Brazil's expertise in payments to the global stage, empowering people and businesses to achieve their goals.

Our motivation is to build a future where everyone has the opportunity to thrive financially.

LET'S SPREAD FINANCIAL POWER!
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A Global Platform, Infinite Possibilities

We were born with the mission of connecting people and businesses in constant evolution. Today, we are present in over 11 countries, revolutionizing the financial world.

Discover our global platform, Dock One platform and see how it can take your business to the next level. Join us and be part of this journey.

Discover Dock One

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OUR VALUES

What do we believe in?

Our values are the driving force behind our team. They guide our company’s decisions and actions, from developing new products to how we build relationships with our clients and employees.

Our pillars

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We dream with our clients

We believe that if our clients can dream it, together we can make it happen.

Innovation, for us, is born from actively listening to our clients, always keeping them at the center of everything we do.

We break patterns

We are in constant evolution and dare to question everything, all the time.

As a team of visionary individuals, we dive deep into challenges to consistently outperform ourselves, creating solutions and technologies that drive the future.

We make it happen

With focus and proactivity, we are efficient and solution-oriented, even when adjustments are needed.

Our adaptability, combined with our execution capabilities, keeps us ahead, making us true agents of change.

We grow through exchange

We foster an environment of learning and collaboration that thrives on diverse perspectives.

With room for new ideas, we are capable of truly transforming society and people’s lives.

Together, we go further

We value collaboration beyond physical and geographical boundaries to achieve outstanding results.

We are a company of people first, before being a tech company. Together with our clients and Dockers, we move forward and evolve.

TIMELINE

Our story

1999
Our journey began in 1999 with the founding of Conductor, a payment authorizer focused on card processing that became a market leader.
2012
Antonio Soares took over as CEO, marking a turning point in our story. The company expanded across Brazil and acquired Muxi.
2018
Dock (Dock 1.0) was born within Conductor, with the mission of facilitating brand licenses. As a pioneer in BaaS in Brazil, Dock offered technology and regulatory infrastructure for companies to become their own banks or leverage fintech solutions.
2020
We acquired Muxi, a fintech specializing in solutions for transaction capture at POS and e-commerce.
2021
A transformative year: we became Dock, a global company dedicated to simplifying the financial world. During this time, we acquired BPP, a payment institution regulated by the Central Bank of Brazil and a BaaS specialist, as well as Cacao, a provider of card processing solutions in Mexico.
2022
We achieved unicorn status, offering the most comprehensive financial services infrastructure: Banking, Cards, Fraud Prevention, and Acquiring.
2023
In 2023, we became an institution authorized and regulated by the Central Bank of Brazil (BC).
2024
We launched our new positioning: Spread Financial Power. It reflects our more than 20-year commitment to revolutionizing the financial world and driving societal progress.
2025
We have been authorized by the Central Bank to operate as a Payment Transaction Initiator (ITP) via Pix in Open Finance.
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More than a thousand Dockers are making the financial revolution happen. These are our leaders who take us further.

Antonio Soares

Antonio Soares

CEO
Anderson Olivares

Anderson Olivares

General Manager Latam
Diogo Frenkel

Diogo Frenkel

Chief Finance Officer
Gabriela Szprinc

Gabriela Szprinc

Chief Business & Product Officer
Gerardo Bonilla

Gerardo Bonilla

Chief Revenue Officer Latam
Henrique Casagrande

Henrique Casagrande

VP Brazil & Chief Operations & People Officer
Marcelo Jacques

Marcelo Jacques

Chief Strategy Officer
Thiago Cunha

Thiago Cunha

Chief Information Security Officer
Thiago Teixeira

Thiago Teixeira

Chief Technology Officer
Antonio Soares

Antonio Soares

CEO
Anderson Olivares

Anderson Olivares

General Manager Latam
Diogo Frenkel

Diogo Frenkel

Chief Finance Officer
Gabriela Szprinc

Gabriela Szprinc

Chief Business & Product Officer
Gerardo Bonilla

Gerardo Bonilla

Chief Revenue Officer Latam
Henrique Casagrande

Henrique Casagrande

VP Brazil & Chief Operations & People Officer
Marcelo Jacques

Marcelo Jacques

Chief Strategy Officer
Thiago Cunha

Thiago Cunha

Chief Information Security Officer
Thiago Teixeira

Thiago Teixeira

Chief Technology Officer

Transparency, Talent, and Transformation

Privacy Portal Icon Privacy Portal

Here in Dock, your privacy is a priority. Find out how we protect your data and ensure security in our operations.

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Transparency & Compliance Icon Transparency & Compliance

Here you’ll find certifications, reports, disclosures, and policies - all shared with the transparency of those who spread financial empowerment with simplicity, clarity, ethics, and responsibility.

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Press Icon Press

Press releases, media publications, institutional materials, and contacts for our press office.

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Careers Icon Careers

Join the team shaping the future of financial inclusion through technology and innovation.

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