Activities payment processing
Dock Technology is the company that provides Card Transaction processing services, whether Credit, Debit or Voucher, Branded or Private Label, as well as Payment Accounts.
Your data is safe and secure with Dock
We are constantly seeking to improve our services and protect your privacy and data. Avoid setbacks and situations that may put your privacy at risk. Data protection work is a joint effort and you can help us with this. Check out our privacy policy here.
Do you want to make a request regarding personal data?
If you, as a data owner, need to make a request such as consultation, correction, blocking, sharing and more, feel free to fill out our form, and we will soon be in touch to help with whatever is necessary!
We are here to serve you.
Ask your questions to our Manager!
All doubts, questions and requests regarding privacy and protection of personal data can be sent to our Manager via email. To discuss other matters that are not related to personal data, check our contact page.
Responsible for processing personal data
Data Protection Officer (DPO)
Substitute Officer Appointed
What does a Data controller do?
The person responsible for processing personal data is responsible for ensuring that the Dock adheres to all the requirements of the General Personal Data Protection Law and the best information security and privacy practices, as well as responding to requests from data subjects and the National Data Protection Authority and adopting measures, and providing guidance yours in relation to privacy and protection of personal data.
Find what you need here
The purposes for which your personal data is collected, when a customer of Dock Tecnologia SA (controlling contracting company), makes use of the services offered by us, they will be described in the policies of those companies and you must access and validate the use directly with our clients, Controllers, being certain that the Dock Tecnologia SA as Operator will respect current Data Protection legislation and the rules contractually presented by the Controller.
When the Dock Tecnologia SA processes personal data relating to its own operation in the cases of the types of holders listed below, it is considered Controller, under the terms of the LGPD and the processing of personal data will comply with all the guidelines established in this policy, and other standards or procedures adopted by Dock Tecnologia SA In this case, the following rules will be observed:
1. For its employees in the processing of personal data to fulfill their contractual and legal obligations;
2. When You apply for job opportunities at Dock SA Technology;
3. If you subscribe to one of our channels to receive news about Dock SA Technology;
4. Every time you contact the Dock Tecnologia SA directly and inform your personal data.
To access the complete policies, click here: https://dock.tech/privacidade/politica-de-privacidade/
When the Dock Tecnologia SA processes your personal data on behalf of our clients (companies that hire us), your rights and requests should be directed directly to these companies, as they are responsible for defining how your requests will be met. In these situations, Dock acts only as Operator.
If you send us a request and we identify that the Dock is acting as Operator, we will inform you who is the Controller of your data so that you can exercise your rights directly with them.
When the Dock Tecnologia SA is the Controller of your personal data, you can fully exercise your rights, and we will meet your requests in accordance with the law. We emphasize that, at any time, you can limit the use and disclosure of your data or revoke your consent for any personal data processing activity, except in situations provided for by law.
To exercise your rights, please use our communication channels indicated in this policy. In order to respond to your request, we will need to validate your identity and provide you with your details: full name, email address and contact telephone number.
In some cases, as provided by law or contract, we cannot delete your personal data and/or delete your user account, and we may need to retain your data even after a deletion request.
In addition to ensuring data security and privacy, the LGPD grants rights to holders of personal data. By sending a request to the DPO, you can exercise the following rights regarding your data:
• Confirmation of the existence of data processing: You can confirm whether there is any type of processing with your personal data;
• Access to personal data: You can access all personal data that the Dock Technology SA has over you;
• Data correction: If any of your data is out of date or incorrect, you can request its correction or update;
• Anonymization, blocking or deletion: You can request anonymization, blocking or deletion of your personal data when they prove to be unnecessary or excessive for the intended purpose, or when they are being treated in non-compliance with the LGPD;
• Deletion of personal data: You can request that the Dock Tecnologia SA deletes all your personal data processed under the legal basis of consent, respecting the hypotheses in which their conservation is legally authorized;
• Revocation of consent: You can request the revocation of consent in relation to data processed under this legal basis, with the processing carried out under the terms of the previously expressed consent being ratified.
The personal data processed by Dock SA Technology are stored by us only until the purpose of the processing is achieved, or for the period necessary to comply with legal or regulatory obligations and other cases provided for in article 16 of the LGPD.
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