Solutions Brazil A safe and reliable journey for your company and all your customers

With innovative technology in prevention of fraudand, we authenticate, detect and prevent risks in your operation.

Soluciones Brasil offers a safe and reliable journey for all its clients.

What do you need to do to protect your transactions?

With Dock's fraud prevention platform, your business is protected end-to-end.

Transactional Anti-Fraud

Our solution improves transaction security, reducing false positives and increasing approval rates, with comprehensive protection and instant communication.

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Multichannel Communication

Use personalized and effective communication through channels like SMS, WhatsApp, and email to validate transactions, prevent fraud, and ensure secure interactions with customers.

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TRANSACTIONAL ANTI-FRAUD

Operate with confidence and credibility, ensuring your customers' security at the time of purchase

Through sophisticated algorithms that analyze customer history, purchasing behavior, and suspicious patterns, we identify and prevent fraud in real-time.
What is it?

It’s a transactional monitoring solution that uses Artificial Intelligence models to detect suspicious behavior in real-time while reducing false positives.

How does it work?

From the start of your customer's transactions, the fraud prevention technology analyzes their behavior and financial habits in an omnichannel approach, allowing potential fraud from different channels to be assessed in one place.

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Cost savings and ROI

Pay-as-you-go model with reduced initial investment and quick implementation.

Improved detection accuracy

Reduces false positives by using customer data in transaction decisions.

24/7 monitoring

Prevention tool fraudand present in each of your customer's transactions, on any day or time.

Real-time authentication

Enhanced customer security with instant risk analysis.

Comprehensive and adaptable solution

Production-ready APIs compatible with various payment methods.

Credibility and expertise

Specialized professionals ready to provide consultative guidance for your business.

MULTICHANNEL COMMUNICATION

Control transactions and prevent fraud through effective customer communication

DCS (Dock Communication Services) is a robust communication solution that, through a bidirectional decision tree with the customer, allows the creation of strategies such as SMS alert systems to validate transactions and prevent fraud.
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How does it work?

The DCS solution allows the creation of communications connected to monitoring systems, enabling the parameterization of direct communications with customers. In addition, the solution can be used for general communications for purposes other than preventing fraudand, such as billing, marketing actions, CRM, among others.

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More information

Additionally, DCS offers targeted communication without the need for integration with other platforms. The client connects to our API in a personalized way, choosing from communication options such as SMS, WhatsApp, and email.  

DCS Benefits
  • Multiple delivery channels: SMS, WhatsApp, and email.
  • Personalized messaging.
  • Flexible workflows: issuers can choose which action to take.
DCS Fraud Module
  • Transaction verification and confirmation.
  • Alerts, authentication, and validation of changes to account information or passwords.
  • Card activation.
  • Transactional alerts.

Who trusts our fraud prevention solutions?

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FAQ

What is financial fraud?

Financial fraud occurs when someone illegally uses another person's or company's information to gain financial advantage. For individuals, the most common scams include data theft and account hacking. In companies, fraud often involves digital crimes, corruption, and tax violations.

What is transactional fraud?

Transactional fraud is a specific type of financial fraud. It is a criminal activity that occurs during financial transactions when someone tries to gain an unfair advantage by manipulating the system.

This type of fraud can take many forms and is constantly evolving, as fraudsters continuously look for new loopholes in security systems.

What are the most common types of fraud?

The most common types of transactional fraud include phishing, identity fraud, card-not-present (CNP) fraud, instant payment fraud, and QR Code fraud.

In phishing, scammers send fake messages to steal data. Identity fraud occurs when criminals use stolen data to open accounts or make purchases. In CNP fraud, cards are used illegally for online purchases.

Instant payment fraud occurs due to authentication failures that allow money to be diverted. Finally, in QR Code fraud, fake codes redirect payments.

How to prevent fraud in companies?

To prevent fraud in companies, it is important to have a fraud prevention platform that integrates seamlessly with the existing system, has the ability to detect sophisticated fraud, and does not compromise the customer experience. Robust technology, with AI and Machine Learning, is an essential factor in this type of solution.

How to identify fraud?

The most advanced fraud prevention platforms use technologies such as Artificial Intelligence, Machine Learning and Deep Learning. These systems analyze large amounts of data, identifying suspicious patterns and behaviors in real time, allowing for quick and accurate fraud detection.

What are the main tools for fraud prevention and detection?

The most effective fraud prevention and detection tools include identity validation, Machine Learning to detect fraud patterns, and biometric authentication, such as facial recognition and fingerprints.

Mobile device data, telemetry, and Artificial Intelligence are also important for analyzing transactions in real time. Transactional monitoring tools are also essential. In addition, regular system updates ensure continued protection against new threats.

What are the main strategies to protect the security of personal data in the digital age?

The main strategies to protect personal data security in the digital age include defining a registration score, extracting and validating documents, KYC, and background checks. These services ensure greater security during the registration process of new users, preventing fraud and protecting sensitive information.

What are the most common scams?

The most common financial scams include identity theft, investment fraud, Pix scam, and phishing.

Investment fraud involves promises of high returns with little risk, usually in fake schemes. The Pix scam occurs when scammers impersonate acquaintances and request urgent transfers.

How to avoid financial scams?

To avoid financial scams, it is essential to invest in financial education, technological updates, and fraud prevention tools. This includes teaching users to recognize scams, keeping systems protected against vulnerabilities, and adopting measures such as multi-factor authentication, biometrics and transaction monitoring.

Why is technology fundamental in fraud prevention?

Technology is fundamental in fraud prevention due to the constant evolution of fraudulent techniques, such as the creation of false identities and the use of Artificial Intelligence by criminals. To protect themselves, companies need to adopt advanced technologies and strategies that anticipate these threats and maintain security in real time.

What is biometric authentication?

Biometric authentication is an identity verification method that uses physical characteristics, such as fingerprints, voice, face or iris. It compares these characteristics with stored data to confirm a person's identity and is widely used in payment methods and financial operations.

What is a background check?

A background check is a process that verifies the identity and background of a user using data such as name, social security number, and address. In the financial sector, this check should ideally happen automatically and practically, ensuring greater security and reliability.

What is KYC?

KYC (Know Your Customer) is the process of verifying and identifying customers in the financial sector, ensuring that they are who they claim to be. By using background checks and biometric technology, companies validate data with government agencies, preventing fraud and ensuring compliance with regulations.

What is transactional anti-fraud?

Transactional anti-fraud is a tool that uses AI and Machine Learning to analyze transactions in real time, identifying suspicious patterns and preventing fraud. This technology improves security, reduces false positives, and allows for strategic adjustments to address emerging threats, ensuring greater efficiency and reliability for financial transactions.

What is multichannel communication?

Multichannel communication in the prevention of fraudes is a strategy that allows companies to contact their customers through different means, such as SMS, email and notifications push. This feature is essential for quickly alert you to suspicious activity, confirm transactions in real time and reduce the risk of financial scams.

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