A safe and reliable journey for your company and all your customers
With innovative technology to prevent fraudand, we authenticate, detect and prevent risks in your operation.
How to protect your transactions and securely
validate identities?
With Dock's fraud prevention platform, your business is protected end-to-end.
Onboarding
Biometric Authentication
LEARN MORE
Discover the Dock & Unico Check solution, which uses biometric technologies and facial features for identity authentication, ensuring security and a superior experience.
Background Check
LEARN MORE
Find out how Background Check simplifies customer data validation with a single API, enhancing security in the customer acquisition process.
Transacional
Transactional Anti-Fraud
LEARN MORE
Our solution improves transaction security, reducing false positives and increasing approval rates, with comprehensive protection and instant communication.
Multichannel Communication
LEARN MORE
Use personalized and effective communication through channels like SMS, WhatsApp, and email to validate transactions, prevent fraud, and ensure secure interactions with customers.
Biometric Authentication
Strengthen your security levels against identity fraud and reduce financial losses
Eliminate bureaucratic steps from your onboarding process with our biometric authentication solution and explore key benefits for your business:
3D Liveness technology, an interactive process that verifies if the user is who they claim to be, live, at the moment of authentication.- Digital set of personal information extracted and compared by Artificial Intelligence technology.
- Reduction in the rejection of legitimate users.
- Ease of use for users when utilizing facial recognition.
- Temporal analysis of images through multiple frames with SmartFrame.
3D Liveness technology, an interactive process that verifies if the user is who they claim to be, live, at the moment of authentication.
Did you know? Identity fraud accounts for nearly 70% of all fraud worldwide and doubled between 2021 and 2022
Rely on two usage journeys for the Biometric Authentication platform:
Authentication of new customers: Authentication score
- Accuracy: 80% of people authenticated on the first attempt.
- Increased conversion: reduces the possibility of cart abandonment by up to 10%.
- Lower operational costs: 98% of analyses performed automatically.
- Identity fraud reduction: on average, one fraud is blocked every seven seconds.
Authentication of your customers: Biometric token
- Seamless user experience with fast identity authentication.
- Less bureaucracy and more efficiency, with no need for passwords.
- Prevents and blocks identity fraud attempts in recurring processes by comparing real-time selfies with registered photos.
- Optimizes recurring processes (payments, logins, password changes, account transfers, transactions, etc.)
BACKGROUND CHECK
Know your customer and validate their data quickly and easily
Dock's Background Check enables the identification of inconsistencies or restrictions in the validation of personal data. Our anti-fraud solution acts as a HUB that consults and compares submitted data with public databases:
- Basic Registration Validations: matching name, date of birth, and CPF status with the Federal Revenue Service.
- Anti-Money Laundering and Counter-Terrorism Validations: (AML) (restrictive lists and PEP).
- Fraud Prevention Validations: Dock hotlist.
How does Dock simplify and streamline this journey?
TRANSACTIONAL ANTI-FRAUD
Operate with confidence and credibility, ensuring your customers' security at the time of purchase
Through sophisticated algorithms that analyze customer history, purchasing behavior, and suspicious patterns, we identify and prevent fraud in real-time.
What is it? It’s a transactional monitoring solution that uses Artificial Intelligence models to detect suspicious behavior in real-time while reducing false positives.- How does it work? From the start of your customer's transactions, the fraud prevention technology analyzes their behavior and financial habits in an omnichannel approach, allowing potential fraud from different channels to be assessed in one place.
Check out the key advantages
MULTICHANNEL COMMUNICATION
Control transactions and prevent fraud through effective customer communication
DCS (Dock Communication Services) is a robust communication solution that, through a bidirectional decision tree with the customer, allows the creation of strategies such as SMS alert systems to validate transactions and prevent fraud.
- How does it work? The DCS solution enables the creation of communications connected to monitoring systems, allowing the configuration of direct communications with customers. Additionally, the solution can be used for general communications beyond fraud prevention, such as collections, marketing campaigns, CRM, and more.
- More information Additionally, DCS offers targeted communication without the need for integration with other platforms. The client connects to our API in a personalized way, choosing from communication options such as SMS, WhatsApp, and email.
This approach not only helps validate financial transactions but also effectively prevents fraud, providing a smooth and secure communication experience for your customers.
DCS Benefits
- Multiple delivery channels: SMS, WhatsApp, and email.
- Personalized messaging.
- Flexible workflows: issuers can choose which action to take.
DCS Fraud Module
- Transaction verification and confirmation.
- Alerts, authentication, and validation of changes to account information or passwords.
- Card activation.
- Transactional alerts.
Who trusts our fraud prevention solutions?
Content and events to go further
Discover our exclusive content and events that will unlock even more business potential.
Content and events to go further
Discover our exclusive content and events that will unlock even more business potential.
Content and events to go further
Discover our exclusive content and events that will unlock even more business potential.
CONTACT US
Talk to our sales team
To get in touch with our sales team, please fill out the form below. We'll use this information to serve you in the best and quickest way possible.
Before we start, tell us which Dock solution interests you the most?
Data sent successfully!
X
Keep an eye on your inbox, we'll get back to you within 24 hours.
In the meantime, how about learning more about the future of the payments ecosystem and banking on our blog?
Enrollment done!
