Illustration - Security throughout the journey of your company and your customers
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Security throughout your business and customer journey

Our technology enables you to detect, investigate and prevent risk and fraud throughout all stages in your operation. We deliver peace of mind from beginning to end—from card processing and acquiring to onboarding your final customers.

Companies relying on our solutions

C6 Bank
type
PayBank
Neon
XP

Digital Onboarding

Build long-term relationships with valuable customers from the very beginning of their journey, for natural persons as well as legal persons. By following thorough steps, we enable you to take more customers, prevent fraud (100% digitally) and provide financial services and products with much more peace of mind.

Document data extraction

Document data extraction

Data extraction from the photo of IDs, thus making the process quicker and more assertive for your business and customer.
Face match

Face match

Comparison of the customer's registration photo with the one of their ID.
Facial biometrics

Facial biometrics

We query information and images in our database of fraudsters when approving new customers.
Documentscopy

Documentscopy

We look into the document’s authenticity by checking if it is was really issued by the cardholder, if it was tampered or even completely defrauded.
Registration score

Registration score

According to the user’s data in combination with their biometric score, our system generates a fraud risk score. The higher the score, the more likely the user is to bring risks, and the more intense the monitoring is.
Background check

Background check

Information gathering at the Internal Revenue Service and other bureaus, thus validating potential irregularities against the Central Bank of Brazil (CPF situation, restriction lists, PEP, etc.)
Illustration - Partners Dock in your safety Illustration - Partners Dock in your safety

Partners Dock in your safety

Security to accelerate your business.

We join forces with technology companies, which like Dock, are market leaders and invest in innovation to create solutions that streamline everyday processes, in addition to protecting your business and your customers.

Do you want to know a little more about these partners? Browse by clicking on the options below:

Filco logo Feedzai Logo unique logo
Filco logo

FICO® works to create software, solutions and analytical services that transform customer interaction.

  • The FICO® Falcon® platform protects two-thirds of all cards used worldwide, and is present in 17 of the top 20 global card issuers.
  • Customer Communication Services (CCS) is the FICO® solution that helps us notify customers about their movements, to have more agility in preventing fraudeg.
Feedzai Logo

Feedzai contributes to the fight against financial crime and developed the world's first RiskOps platform. With an average of 10 patents per year, they work for a safer market.

  • Its Risk solutions act in the prevention of financial crimes, in addition to operationalizing risk management to open up revenue opportunities and increase customer confidence.
unique logo

Unico is the first Brazilian iDTech, focused on digital identity, its solutions simplify bureaucratic processes with data security.

  • They have already processed more than BRL 250 million in online purchases;
  • Authenticate more than 15 million transactions every month.

Transaction fraud prevention

Manage risks and gain more confidence when fighting fraud with our solution built in your means of payment. We invest in strategies to prevent our processes from being used for fraud and criminal practices such as money laundering. With our antifraud system based on machine learning and analytics based on behavior scores, we’re able to identify, prevent and block fraud in your entire operation.

All of these items are built into Dock's solutions and require no additional setting. Digital Onboarding and our Anti-Fraud solution are available for all Dock accounts.

Our technology relies on software such as Falcon, Sherlock and PRM, which monitor transactions and internally transmit alerts on suspicious transactions, based on advanced algorithms.

The two-factor security provides users with an extra layer of protection on their accounts. In addition to the traditional use of a credential, a code is also sent to a predefined address for every CPF, such as an email, PUSH or SMS.

Card tokenization is the process of protecting confidential data, such as the main account number, by replacing it with a unique alphanumeric code generated in real time (also called a token) ensuring security against attacks and potential security breaches.

It creates an ID for every device used by the user and validates this ID for every transaction. If a transaction occurs to a user through a different unusual device, the tool analyzes the transaction and blocks it in case of risk.

Transactions also undergo, when necessary, a manual analysis based on the decision-making engine, which alerts non standard operations to identify suspicious behavior and generate appropriate treatment for each case analyzed.

A hand holding a cell phone with various notification icons floating above it.

FICO® Customer Communication Services (CCS)

Create your own transactional communication rule with your customer, thus improving the experience and further optimizing fraud prevention.

CCS is a communication module integrated with the anti-fraud system that runs real-time message automation for holders.

stopwatch icon Real-time transaction validation
conversation balloons icon Automates two-way communication
gear icon More automation, fewer manual processes
security icon Reduced risk of fraud
notification icon Sending SMS, Push, Emails, Voice Messages
dollar sign icon Reduced operating costs
Person programming on a notebook

All Dock guides
and documentation
in one place

At Lighthouse you will find everything you need to
implement our products.

  • Implementation guides
  • User manuals
  • API references
  • Changelog
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In the meantime, how about learning more about the future of the payments ecosystem and banking on our blog?

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