A safe journey with our prevention platform fraude

With innovative technology, we authenticate, detect and prevent fraudfinancial aspects and risks in their operation.

Illustration - Provide a safe journey with our safety prevention platform fraude

How to protect your transactions and securely
validate identities?

With the prevention platform fraudand Dock, your business is protected from end to end. 

Authentication

Biometric Authentication

Discover the Dock & Unico Check solution, which uses biometric technologies and facial features for identity authentication, ensuring security and a superior experience.

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Background Check

Find out how Background Check simplifies customer data validation with a single API, enhancing security in the customer acquisition process.

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Transactional

Transactional Anti-Fraud

Our solution improves transaction security, reducing false positives and increasing approval rates, with comprehensive protection and instant communication.

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Multichannel Communication

Use personalized and effective communication through channels like SMS, WhatsApp, and email to validate transactions, prevent fraud, and ensure secure interactions with customers.

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Elements Dock
Biometric Authentication

Strengthen your security levels against identity fraud and reduce financial losses

Eliminate bureaucratic steps from your onboarding process with our biometric authentication solution and explore key benefits for your business:
  • 3D Liveness technology, an interactive process that verifies if the user is who they claim to be, live, at the moment of authentication.
  • Digital set of personal information extracted and compared by Artificial Intelligence technology.
  • Reduction in the rejection of legitimate users.
  • Ease of use for users when utilizing facial recognition.
  • Temporal analysis of images through multiple frames with SmartFrame.

Did you know? Identity fraud accounts for nearly 70% of all fraud worldwide and doubled between 2021 and 2022

Count on our prevention tool fraudand with two journeys of using the Biometric Authentication platform:

Authentication of new customers: Authentication score

  • Accuracy: 80% of people authenticated on the first attempt.
  • Increased conversion: reduces the possibility of cart abandonment by up to 10%.
  • Lower operational costs: 98% of analyses performed automatically.
  • Identity fraud reduction: on average, one fraud is blocked every seven seconds.

Authentication of your customers: Biometric token

  • Seamless user experience with fast identity authentication.
  • Less bureaucracy and more efficiency, with no need for passwords.
  • Prevents and blocks identity fraud attempts in recurring processes by comparing real-time selfies with registered photos.
  • Optimizes recurring processes (payments, logins, password changes, account transfers, transactions, etc.)
BACKGROUND CHECK

Know your customer and validate their data quickly and easily

The Background Check Dock enables the identification of inconsistencies or restrictions in the validation of individual registration data. Our fraud prevention platform fraudand acts as a HUB that consults and compares data sent in public databases:
  • Basic Registration Validations: matching name, date of birth, and CPF status with the Federal Revenue Service.
  • Anti-Money Laundering and Counter-Terrorism Validations: (AML) (restrictive lists and PEP).
  • Fraud Prevention Validations: Dock hotlist.

How does Dock simplify and streamline this journey?

TRANSACTIONAL ANTI-FRAUD

Operate with confidence and credibility, ensuring your customers' security at the time of purchase

Through sophisticated algorithms that analyze customer history, purchasing behavior and suspicious patterns, we identify and prevent financial scams in real time.
  • What is it? It’s a transactional monitoring solution that uses Artificial Intelligence models to detect suspicious behavior in real-time while reducing false positives.
  • How does it work? From the beginning of your customer's transactions, we work by understanding their behavior and habits in an omnichannel approach, allowing you to mitigate fraudfinancial information from different channels in one place.

Check out the key advantages

MULTICHANNEL COMMUNICATION

Control transactions and prevent fraud through effective customer communication

DCS (Dock Communication Services) is a robust communication solution that, based on a bidirectional decision tree with the customer, allows you to create strategies, such as SMS alert rules, in order to validate transactions and avoid fraudfinancial.
  • How does it work? The DCS solution allows the creation of communications connected to monitoring systems, enabling the parameterization of direct communications with customers. In addition, the solution can be used for general communications for purposes other than preventing fraudand, such as billing, marketing actions, CRM, among others.
  • More information Additionally, DCS offers targeted communication without the need for integration with other platforms. The client connects to our API in a personalized way, choosing from communication options such as SMS, WhatsApp, and email.  
This approach not only helps validate financial transactions but also effectively prevents fraud, providing a smooth and secure communication experience for your customers.

DCS Benefits

  • Multiple delivery channels: SMS, WhatsApp, and email.
  • Personalized messaging.
  • Flexible workflows: issuers can choose which action to take.

DCS Fraud Module

  • Transaction verification and confirmation.
  • Alerts, authentication, and validation of changes to account information or passwords.
  • Card activation.
  • Transactional alerts.

Who trusts our prevention solutions fraude

FAQ

Financial fraud occurs when someone illegally uses another person's or company's information to gain financial advantage. For individuals, the most common scams include data theft and account hacking. In companies, fraud often involves digital crimes, corruption, and tax violations.

Transactional fraud is a specific type of financial fraud. It is a criminal activity that occurs during financial transactions when someone tries to gain an unfair advantage by manipulating the system.

This type of fraud can take many forms and is constantly evolving, as fraudsters continuously look for new loopholes in security systems.

The most common types of transactional fraud include phishing, identity fraud, card-not-present (CNP) fraud, instant payment fraud, and QR Code fraud.

In phishing, scammers send fake messages to steal data. Identity fraud occurs when criminals use stolen data to open accounts or make purchases. In CNP fraud, cards are used illegally for online purchases.

Instant payment fraud occurs due to authentication failures that allow money to be diverted. Finally, in QR Code fraud, fake codes redirect payments.

To prevent fraud in companies, it is important to have a fraud prevention platform that integrates seamlessly with the existing system, has the ability to detect sophisticated fraud, and does not compromise the customer experience. Robust technology, with AI and Machine Learning, is an essential factor in this type of solution.

The most advanced fraud prevention platforms use technologies such as Artificial Intelligence, Machine Learning and Deep Learning. These systems analyze large amounts of data, identifying suspicious patterns and behaviors in real time, allowing for quick and accurate fraud detection.

The most effective fraud prevention and detection tools include identity validation, Machine Learning to detect fraud patterns, and biometric authentication, such as facial recognition and fingerprints.

Mobile device data, telemetry, and Artificial Intelligence are also important for analyzing transactions in real time. Transactional monitoring tools are also essential. In addition, regular system updates ensure continued protection against new threats.

The main strategies to protect personal data security in the digital age include defining a registration score, extracting and validating documents, KYC, and background checks. These services ensure greater security during the registration process of new users, preventing fraud and protecting sensitive information.

The most common financial scams include identity theft, investment fraud, Pix scam, and phishing.

Investment fraud involves promises of high returns with little risk, usually in fake schemes. The Pix scam occurs when scammers impersonate acquaintances and request urgent transfers.

To avoid financial scams, it is essential to invest in financial education, technological updates, and fraud prevention tools. This includes teaching users to recognize scams, keeping systems protected against vulnerabilities, and adopting measures such as multi-factor authentication, biometrics and transaction monitoring.

Technology is fundamental in fraud prevention due to the constant evolution of fraudulent techniques, such as the creation of false identities and the use of Artificial Intelligence by criminals. To protect themselves, companies need to adopt advanced technologies and strategies that anticipate these threats and maintain security in real time.

Biometric authentication is an identity verification method that uses physical characteristics, such as fingerprints, voice, face or iris. It compares these characteristics with stored data to confirm a person's identity and is widely used in payment methods and financial operations.

A background check is a process that verifies the identity and background of a user using data such as name, social security number, and address. In the financial sector, this check should ideally happen automatically and practically, ensuring greater security and reliability.

KYC (Know Your Customer) is the process of verifying and identifying customers in the financial sector, ensuring that they are who they claim to be. By using background checks and biometric technology, companies validate data with government agencies, preventing fraud and ensuring compliance with regulations.

Transactional anti-fraud is a tool that uses AI and Machine Learning to analyze transactions in real time, identifying suspicious patterns and preventing fraud. This technology improves security, reduces false positives, and allows for strategic adjustments to address emerging threats, ensuring greater efficiency and reliability for financial transactions.

Multichannel communication in fraud prevention is a strategy that allows companies to contact their customers through different means, such as SMS, email, and push notifications. This feature is essential to quickly alerting users about suspicious activities, confirm transactions in real time, and reduce the risk of financial scams.

CONTACT US

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