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Dock

Over 20 years dedicated to democratizing access to financial services.

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We’re reshaping the financial landscape to empower society.

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Maximize your potential without borders; create innovative solutions for leading brands.

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Leverage Brazil's largest portfolio of financial solutions to expand and strengthen your business.

Banking

Create your own digital bank and offer payment solutions like Pix.

Cards & Credit

Offer cards with your brand: credit, debit, global, rewards, and more.

Acquiring

End-to-end white-label acquiring solutions to transform your business.

Fraud Prevention

Authentication, detection, and risk prevention throughout your customer journey.

Dock One

A comprehensive platform to scale your operations with global reach.

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Drive innovation and grow your business.

Solutions Brazil

Discover the most complete portfolio of financial services.

Dock One platform

A complete platform to scale your operations with global reach.

Banking

Create your own digital bank and offer payment solutions like Pix.

Cards & Credit

Offer cards with your brand: credit, debit, global, rewards, and more.

Acquiring

End-to-end white-label acquiring solutions to transform your business.

Fraud Prevention

Authentication, detection, and risk prevention throughout your customer journey.

Dock One

A comprehensive platform to scale your operations with global reach.

Digital account Pix Bank slips Voucher and top-up marketplace
Card Processing Brand License Credit Card Private-Label Card Multibenefits Card Global Card Prepaid and Debit Card Payroll-Deductible Card Tokenization
Acquiring as a service
Biometric Authentication Background Check Transactional Anti-Fraud Multichannel Communication
Dock One platform Data Platform
LATAM Solutions Dock Colombia Dock Mexico
Banking Cards & Credit Acquiring Fraud Prevention
Dock One platform Data Platform
Digital account Pix Bank slips Voucher and top-up marketplace
Card Processing Brand License Credit Card Private-Label Card Multibenefits Card Global Card Prepaid and Debit Card Payroll-Deductible Card Tokenization
Acquiring as a service
Biometric Authentication Background Check Transactional Anti-Fraud Multichannel Communication
Dock One platform Data Platform
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Illustration - E-commerce continues to grow
Home /UseCase/ E-commerce

The present and
future of sales

The accelerated digital transformation in the past few years has changed consumer behavior. As a result, selling via e-commerce is no longer optional, but rather almost mandatory. As the industry expands, challenges have also grown—and payment is one of them.

Receiving upfront payments remains a challenge

If you sell via e-commerce, you’re quite familiar with the difficulty in receiving upfront payments.

Although credit cards are still the preferred payment method, e-commerce struggles with a high percentage of unpaid pay slips generated by consumers.

What about payment via Pix? Even though it is increasingly more popular, e-commerce still has to pay a fee for each QR code generated.

New methods of payment for e-commerce

Open Finance has arrived to decentralize finances, enable innovations that streamline customer experience and allow companies to be in the forefront of new financial products.

As a result, we now have the Payment Initiation Service Provider, a new method for paying at checkout that has come to facilitate e-commerce sales and improve customer experience.

Receive upfront payments in a brand-new manner.

No card fees. No pay slip or QR code generation. Now your company can receive upfront payments directly from your customer’s bank based on Open Finance technology.

Elements Dock

Main benefits of the Payment Initiation Service Provider for e-commerce

For the final user

For the final user

  • It streamlines the user journey by reducing the number of clicks to finish a payment. The Payment Initiation Service Provider plugin directs the user to log at the institution, without the need to switch apps, copy information or security keys, etc.
  • It improves your purchase experience by reducing complexities and making payments easier.
For companies selling via e-commerce

For companies that sell via
e-commerce

  • It enables any company with an online payment journey to add a new upfront payment method to their checkout.
  • It eliminates credit card fees and other fees associated with pay slip generation and QR Code generation on Pix,thus enabling many final customers to pay upfront on e-commerce through their banks, without leaving the store.
  • It facilitates immediate payments and transactionsaccelerating the purchase process and reducing the abandonment rate, especially for upfront payments.
  • It reduces sales lost over unpaid pay slips, increases purchase conversion and streamlines the process of receiving upfront payments.
Elements Dock

How does Dock support companies selling via e-commerce?

Payments via Open Finance's Payment initiator

Payments via Open Finance's Payment initiator

We allow any company relying on an online payment journey, whether via app or e-commerce, to add a new payment method at checkout.
Payment Link for capturing sales online

Payment Link for capturing sales online

We enable your customers to make payments via WhatsApp, Instagram and other channels with a custom link in a streamlined, quick manner. See more in our Acquiring Solution.
Flexible platform and open APIs

Flexible platform and open APIs

We offer a banking platform through open and highly flexible APIs so that your company can provide financial services featuring your look & feel, with no fuss for your customers
Agile time to market

Agile time to market

We accelerate your time to market of new financial solutions and offer flexibility for you to custom your solution featuring your company's look & feel.
Fraud prevention

Fraud prevention

Drive your entry into new markets safely thanks to our platform Fraud Prevention which allows you to detect, investigate and prevent risks and fraudes at all stages of your operation.
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In the meantime, how about learning more about the future of the payments ecosystem and banking on our blog?

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